We Enable The Modern Workplace For Organizations Large And Small

Real-world Expertise in Microsoft Azure, Intune and Office 365

Microsoft 365 is the new industry standard for businesses customers that embrace Office 365 as their productivity platform. Office 365 requires complementary management and security technologies found in Microsoft 365 in order to have an effective and secure IT ecosystem.

Cloud Services

More businesses are moving productivity, management and security workloads to the cloud, which has opened up a “work anywhere world”.

Users are increasingly consuming IT resources regardless of their location or the devices that they prefer. Talk to us about the possibilities that you can enable through implementing a cloud architecture for your device fleet.

Application Delivery

Traditional application delivery through script-based, EXE and MSI installer are all on life support.  As a result, businesses with existing IT assets are struggling to get their line-of-business applications working across their organization and are hemorrhaging money.

Big Hat Group has been at the forefront of innovation for over a decade and are developing solutions in App-V and MSIX that ensure applications are available on-premise and beyond.

Device Management

The proliferation of device types and form factors are rapidly expanding the edge of modern computing and the challenges of managing a device fleet. Consequently, for cloud management technologies to be successful they have to provide dynamic management coverage to new contexts.

Properly managed devices ensure optimum productivity while offering next generation security through the cloud. We see this as a very active area as our customers rethink device provisioning and management technologies.

Cloud Services

More businesses are moving productivity, management and security workloads to the cloud, which has opened up a “work anywhere world”.

Users are increasingly consuming IT resources regardless of their location or the devices that they prefer. Talk to us about the possibilities that you can enable through implementing a cloud architecture for your device fleet.

Application Delivery

Traditional application delivery through script-based, EXE and MSI installer are all on life support.  As a result, businesses with existing IT assets are struggling to get their line-of-business applications working across their organization and hemorrhaging money as a result.

Big Hat Group has been at the forefront of innovation for over a decade and are developing solutions in App-V and MSIX that ensure applications are available on-premise and beyond.

Device Management

The proliferation of device types and form factors are rapidly expanding the edge of modern computing and the challenges of managing a device fleet. Consequently, for cloud management technologies to be successful they have to provide dynamic management coverage to new contexts.

Properly managed devices ensure optimum productivity while offering next generation security through the cloud. We see this as a very active area as our customers rethink device provisioning and management technologies.

Enterprise IT Management is Evolving and Transforming

IT Management is rapidly evolving and becoming an enabler of innovation that businesses can use to optimize their internal processes. At the forefront are SaaS startups, which are quickly becoming capable of solving real-world problems in IT Management.

At Big Hat Group, we’ve designed and deployed Microsoft Enterprise solutions to some of North Americas biggest companies, so we’ve seen the shift to a digital workplace first-hand.

We make world-class, cloud-enabled workplaces a reality. A journey we call the Digital Transformation.

We walk our customers through a holistic approach to  find the strategy that unlocks value for the organization.

Unleash the Power of Cloud Technologies in Your Business

Modernization is vital to the long-term survival of a businesses in 2019 as another technology revolution is sweeping the entire IT industry. Modernization is not simply building or consuming cloud applications, it requires re-tooling your approach to IT management.

We work with all stakeholders to facilitate solutions that are realistic, cost-effective, and take into account the organization’s unique needs. Technology selection is often the easy part, which is why we put a great deal of focus designing a solution that meets the needs of its user base. We use an an optimized methodology to properly capture the project’s requirements and carry them forward to a comprehensive solution.

Modernization is a complex journey that fundamentally changes an organization’s IT department. The Big Hat Group advantage is that we keep the big picture in mind while we navigate your business to a truly modern state.

Hands-on Training and Premium Resources for Your Team

Our technical training goes beyond  simple point-and-click walkthroughs. We are passionate about producing in-depth training that is current and uses real-world scenarios to teach the key concepts your team needs to master modern IT management.

Training has been a core part of Big Hat Group since 2007, when we partnered with TMurgent Inc. to produce a Masters Class on SoftGrid (App-V). We’ve also produced Flexera courseware for AdminStudio and delivered several courses on Microsoft technologies in both Private and Public settings.

the future of it management

Strategic Intelligence for Helpdesk and IT

Modern Management is becoming device management based on a fabric of cloud technologies to support everything from Operating System licensing and lifecycle management to application delivery. 
Over the last couple of years, we have been working with large organizations and Microsoft partners to help define and document what modern management looks like within  Microsoft’s cloud-based ecosystem.

Through this journey, we have better aligned Big Hat Group to embody the core modern management principles that we have uncovered. As part of this realignment, we are excited to announce that our first cloud-based application is in development.

We call it PortalFuse and it’s going to make using Office 365 much easier.

PortalFuse integrates and simplifies common IT tasks and workflows from across Microsoft’s ecosystem of management portals into a single portal that’s optimized for Helpdesk staff and support technicians.

Streamline Your Workflows

Existing portals for Microsoft 365 can be confusing to navigate and involve too many mouse clicks.

We’ve taken a workflow-based approach  to design and organize the various administrative and management tasks that we’re building into PortalFuse.

Improve Data Quality

One of the biggest hurdles to both developing and deploying a long-term IT strategy is poor quality user data.

PortalFuse will help standardize user meta data so that applications can use it to better customize user experience.

Automate Low-level Tasks

For large organizations, having IT staff do the same tasks over and over is neither cost effective or scalable.

Cloud technologies make it easy to automate many low-level tasks and to escalate those tasks to appropriate staff when they need a human touch.

Reduce Labor Costs

Increased helpdesk efficiency reduces end-user downtime and increases their access to line-of-business applications, which results in lower labor costs.

PortalFuse enables helpdesk staff to optimize their daily workload so they can focus on value added tasks like helping users.

from our blog

Solutions That Work

Our Customers Face Big Challenges

We work directly with our customers to solve their biggest IT problems and ensure that their networks run smoothly. In an age of digital transformation, we deliver cutting-edge strategies and innovative tools based on over 20 years of real-world experience.

Enterprise Management Is In The Cloud

While many organizations already use cloud-based applications and resources for their line-of-business workflows, most struggle when it comes to developing and implementing long-term strategies. The first step is ensuring that you have a Windows 10 Migration strategy.

Windows 10 is a key technology within the modern management strategies that Big Hat Group designs and builds. Windows 10 allows our customers to fully take advantage of cloud-based services that we optimize for their unique needs.

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